Payz Support and Help

For general issues you have several options to contact the Payz Support fast and easy.

You can use their live chat, use the contact form on the Payz homepage, or email them. You can also check the Frequently Asked Questions (FAQ) page, where you will find answers to a lot of questions.

Please always add your account ID (see screenshot below) if you choose to contact Payz through email or the contact form. Usually the response time for all channels is really low and you can expect to get an answer within a few hours 24/7.

To contact Payz via email, please email [email protected] or fill out the contact form on their website.

You should receive an answer within 1-2 business days.

If you have problems to log into your account or any concerns about your account security, please contact the live chat or send a mail to [email protected].

The Payz support has really low response time and you can be sure that your case will be reviewed within a few hours usually. Feel free to also contact us and we will try to speed up your case or help to sort it out.

If your Payz MasterCard is no longer in your possession, please immediately report it by logging into your Payz account and select ‘ecoCard‘ from the left-hand menu and click ‘Cancel card’. Confirm if your card was lost or stolen in the pop-up and click ‘Continue’.

You can also contact the support team through their Live Chat or by telephone on 0871 898 1012.

We will be happy to help you to get your support issues solved faster and help with any problems, if you are a registered client of us.

Please contact us if you have further questions about the Payz support or our free Payz bonus program.

We are always happy to help and provide all information about how to get the most out of your Payz account.