Paysafecard Details & FAQ
Paysafecard is an electronic payment option based on the prepaid principle. The company was launched in 2000 and has daughter companies in London, Düsseldorf and New York.
In 2013, the Paysafecard group was bought by Skrill, making them one of the biggest eWallet/electronic money providers on the market.
In 2015, Optimal Payments PLC, the mother company of NETELLER, announced that they want to combine forces with Skrill as their biggest competitor to strengthen their position in the market. In August 2015, the purchase of Skrill was completed, and Paysafecard became a product in the Optimal Payments portfolio of electronic money and online payment products.
In November 2015, Optimal Payments decided to rebrand the company and became Paysafe Group. More information and details about the history of NETELLER, Skrill and the Paysafe Group you can find on our Paysafe Group PLC page.
FAQ – Frequently asked Questions
Let’s have a look at the most frequently asked questions. With the following guide we want to give you a few more details about the Paysafecard, how to use it and about their major benefits as the card is a great tool for fast, safe and easy online transactions.
Just click on one of the topics to get a popup with all information and details about it.
Paysafecard is an easy to use and safe online payment option and one of the oldest offered in the EU. The service can be used through two different platforms: “Paysafecard” and “My Paysafecard”. Both options can be used to pay for different online services like Steam, Spotify, different gambling sites, bookmakers, and many more.
My Paysafecard has many benefits compared to the prepaid card. First, you must keep the normal Paysafecard card safe and available because you need the 16-digit number on it to pay with it. It also is not as secure as the My Paysafecard account because the voucher is comparable to cash, and in case you lose it, everyone can easily use it to pay online and spend your money.
My Paysafecard account is password protected and is, therefore, a safer place and is easier access for you because your username and password do not change.
Like in a regular bank account, you can see a detailed overview of all transactions and the amount you have left in your “My Paysafecard” account. That makes it much more comfortable to use compared to the regular card, where you must keep track of all vouchers and values manually.
Paysafecard and My Paysafecard offer different functions and options. Paysafecard is a simple prepaid card that can only be used if you have funds uploaded on your card. Once you have used all your prepaid funds, the card and the 16-digit code become useless.
“My Paysafecard” is an online account that can be used to pay repeatedly. If you have no money left in your account, you can reload it and start using it again.
My Paysafecard has many benefits compared to the prepaid card. First, you must keep the normal Paysafecard card safe and available because you need the 16-digit number on it to pay with it. It also is not as secure as the My Paysafecard account because the voucher is comparable to cash, and in case you lose it, everyone can easily use it to pay online and spend your money.
My Paysafecard account is password protected and is, therefore, a safer place and is easier access for you because your username and password do not change.
Like in a regular bank account, you can see a detailed overview of all transactions and the amount you have left in your “My Paysafecard” account. That makes it much more comfortable to use compared to the regular card, where you must keep track of all vouchers and values manually.
Depending on your country of residence, a regular Paysafecard is only available up to 100 EUR. The “My Paysafecard” account can be used to pay up to 1.000 EUR, which is a significant advantage.
The account is a prepaid only account. So you can only use funds you have already uploaded into your account. Thus, you cannot spend more money then you have available.
To upload funds into your account you need a regular Paysafecard. You can upload all vouchers to your account, no matter if the full amount is still available or only a few cents. Especially if you have many vouchers with smaller amounts left, you can combine them in your account and use them easily to pay with it.
Yes, you can register your account for free. However, if you do not use your account for more than 12 months, you must pay an inactivity fee. Starting with the 13th month, you must pay 2 EUR per month.
There is also a fee for sending money from your Paysafecard account to your regular bank account, which is 7.50 EUR, as well as a currency exchange fee of 2%.
The regular Paysafecard vouchers are available in 5 different amounts: 10 EUR, 25 EUR, 50 EUR, 100 EUR, and 150 EUR.
The cards can be bought in many drugstores, gas stations, supermarkets and other shops. The paysafecard homepage also offers a search engine where you just need to submit your postal code to find all available shops in you area.
To fully register and verify your account, you must submit your full name, address, and a valid mobile phone number. During the registration process, you receive a text message with a registration code to validate your number and activate your account. You will also receive a confirmation link by mail to validate your mail address.
Once this process is finished, you must verify your identity as well. You can do a Face2Face verification or use the “Postident” to verify your provided details.
Please note that you need a webcam to use the Face2Face verification. A Paysafecard support worker will video call you, where you have to show your face, including your ID card/passport, to verify your provided account details.
For the “Postident” process you need to go to a local post office with your ID card / passport, where an employee will check your identity and send a written confirmation to them. This process usually takes 2-4 business days, while your account is ready within a few minutes after using the webcam verification.
There is also a quick guide on how to deposit funds from your Paysafecard to your Skrill account.
Yes, you need to register with our promotional link and deposit at least 15 USD using the PaysafeCard deposit option. Please also make sure to thoroughly verify your Skrill account to be eligible for the welcome bonus and check the promotion T&Cs for all information.
Depending on your country of residence you might not be able to use a Paysafecard. Please check the NETELLER Site for all details and information about how to use the card and who is able to use it.
Summary
Paysafecard is now present in 42 countries and available at over 500,000 sales outlets worldwide and can be used at thousands of online shops. The average transaction amount is 24 Euro and the number of active users has grown to over 2 million per month. It is safe to say that Paysafecard will keep growing and defend the position as one of the top electronic payment options.
Due to the complex and detailed registration process for the “My Paysafecard” account, you will lose your anonymity. Otherwise, you can use the regular Paysafecard voucher without exposing any personal information, which might also be the most significant benefit of the regular vouchers.
Besides that, the “My Paysafecard” account is an easy, comfortable, and safe way to pay online. You will have much fewer restrictions, and you have a good overview of all your transactions at any time. So, if you are interested in using the Paysafecard service, we recommend the “My Paysafecard” account option.
However, if you prefer to spend a smaller amount in full anonymity, the regular Paysafecard vouchers are the perfect payment option for you.
